[bt_section layout=”boxed” top_spaced=”topSemiSpaced” bottom_spaced=”bottomSemiSpaced” skin=”dark” full_screen=”no” vertical_align=”inherit” divider=”yes” back_image=”608″ back_color=”#a81010″ back_video=”” video_settings=”” parallax=”” parallax_offset=”” animation=”” animation_back=”” animation_impress=”” el_id=”” el_class=”” el_style=””][bt_row][bt_column width=”1/1″ align=”left” vertical_align=”inherit” border=”no_border” cell_padding=”default” animation=”animate animate-fadein animate-moveleft” text_indent=”no_text_indent” highlight=”no_highlight” background_color=”” transparent=”” inner_background_color=”” background_image=”” el_class=”” el_style=””][bt_hr top_spaced=”topExtraSmallSpaced” bottom_spaced=”not-spaced” transparent_border=”noBorder” el_class=”” el_style=””][/bt_hr][bt_hr top_spaced=”topExtraSmallSpaced” bottom_spaced=”not-spaced” transparent_border=”noBorder” el_class=”” el_style=””][/bt_hr][bt_header superheadline=”” headline=”FREQUENTLY ASKED QUESTIONS” headline_size=”large” dash=”no” subheadline=”” el_class=”” el_style=”” dash_style=”btNormalDash”][/bt_header][/bt_column][/bt_row][/bt_section][bt_section layout=”boxed” top_spaced=”topSpaced” bottom_spaced=”bottomSpaced” skin=”inherit” full_screen=”no” vertical_align=”inherit” divider=”no” back_image=”” back_color=”” back_video=”” video_settings=”” parallax=”” parallax_offset=”” animation=”” animation_back=”” animation_impress=”” el_id=”” el_class=”” el_style=””][bt_row][bt_column width=”3/4″ align=”left” vertical_align=”inherit” border=”no_border” cell_padding=”default” animation=”animate animate-fadein” text_indent=”no_text_indent” highlight=”no_highlight” background_color=”” transparent=”” inner_background_color=”” background_image=”” el_class=”” el_style=””][bt_header superheadline=”” headline=”” headline_size=”large” dash=”no” subheadline=”” el_class=”” el_style=”” dash_style=”btNormalDash”][/bt_header][bt_hr top_spaced=”not-spaced” bottom_spaced=”bottomSmallSpaced” transparent_border=”border” el_class=”” el_style=””][/bt_hr][bt_header superheadline=”” headline=”GENERAL” headline_size=”medium” dash=”no” subheadline=”” el_class=”” el_style=”” dash_style=”btNormalDash”][/bt_header][bt_accordion][bt_accordion_items headline=”Do you accept walk in patients?”]

In most cases, we can accommodate a limited number of walk-in patients. However, next-day appointments are occasionally necessary. Appointments are advisable for all non-emergency treatments.

[/bt_accordion_items][bt_accordion_items headline=”Why don’t you accept cash payments in the clinics?”]

We place a significant premium on patient/staff safety. In this regard, we view cash holdings in the office as an avoidable source of danger to our patients and staff.

For the convenience of our patients, we have made available multiple payment channels including electronic bank transfer, USSD payments, POS, bank draft, mCASH, cash deposit at bank etc.

[/bt_accordion_items][bt_accordion_items headline=”What should I bring along on my first appointment?”]

Please bring a list of the medications you are taking, HMO information (if any), your current eyeglasses or contact lenses (if any).

[/bt_accordion_items][bt_accordion_items headline=”How long will my appointment last?”]

Depending on your specific needs, your initial visit will last approximately one to three hours. During this first visit, we will record your medical history and information, and perform the tests we need to get a complete picture of your ocular and/or dental health. After our tests, we will discuss the results with you, as well as how treatments should proceed.

Please note that these tests may require us to dilate your pupils, which will make your eyes sensitive to light, and will distort your vision slightly. These effects are normal, and usually subside within a few hours. You should plan to bring something to shield your eyes from sunlight after your appointment, such as sunglasses or a wide-brimmed hat. Many of our patients also bring someone to drive them home.

[/bt_accordion_items][/bt_accordion][bt_hr top_spaced=”topSemiSpaced” bottom_spaced=”not-spaced” transparent_border=”noBorder” el_class=”” el_style=””][/bt_hr][bt_header superheadline=”” headline=”EYE” headline_size=”medium” dash=”no” dash_style=”btNormalDash” subheadline=”” el_class=”” el_style=””][/bt_header][bt_accordion][bt_accordion_items headline=”Why should I go for an eye examination when I do not have any symptoms?”]

Regular eye exams are the only way to catch “silent” eye diseases such as glaucoma in the early stages, so they can be treated before permanent vision loss occurs. In addition, several underlying medical conditions (including diabetes, brain aneurysms, thyroid malfunctions etc ) could be detected through routine eye examinations.

[/bt_accordion_items][/bt_accordion][bt_accordion][bt_accordion_items headline=”What is low vision?”]

Low vision is not blindness but is a level of vision below normal (20/70 or worse) that cannot be corrected with conventional glasses. Low vision can interfere with a person’s performance of daily activities, including reading or driving.

[/bt_accordion_items][/bt_accordion][bt_accordion][bt_accordion_items headline=”What is the difference between an ophthalmologist and an optometrist?”]

Ophthalmologists are medical doctors that have received specialist training in eyecare. They provide comprehensive eye care including medical, surgical and optical care.  The training program includes six years of medical school, one year of internship and five years of post-graduate medical training in eye care.

Optometrists are medical professionals that are trained to diagnose and treat some eye conditions but are not licensed to perform surgical eye treatment procedures. Optometrist training include six years of optometry school and one year of internship.

[/bt_accordion_items][/bt_accordion][bt_accordion][bt_accordion_items headline=”When should my child’s eyes be examined?”]

It is recommended that the first vision screening be conducted for a new-born baby prior to being discharged from the hospital. Visual function will be monitored by your child’s pediatrician during well-child exams (usually at two, four and six months of age). If there are any signs of an eye condition, your child may be referred to an ophthalmologist. Beginning at three years of age (and yearly after five years of age), amblyopia (poor vision in an otherwise normal appearing eye), refractive and alignment screenings should take place. If you notice any signs of decreased vision or misalignment of the eye, please contact your ophthalmologist for a complete eye examination.

[/bt_accordion_items][/bt_accordion][bt_accordion][bt_accordion_items headline=”When should an adult’s eyes be examined?”]

Specific eye care needs vary depending on the age and risk profile of the patient. Below is a chart with a recommended time line of how often an adult should receive an eye examination.

Ages 20-39 – Every three to five years.
Ages 40-65 – Every two to four years.
Ages 65 and older  – Every year.

[/bt_accordion_items][/bt_accordion][bt_accordion][bt_accordion_items headline=”Is poor vision hereditary?”]

Yes, poor vision can be directly related to your family’s history of eye health. It is important to see an eye care professional at the first sign of poor vision.

[/bt_accordion_items][/bt_accordion][bt_accordion][bt_accordion_items headline=”Will working at a computer screen hurt my eyes?”]

No, there is no evidence that working at a computer can damage the eyes. However, low light, glare on the monitor, or staring at a computer screen too long can cause the eyes to become fatigued. It is recommended to take frequent breaks to allow your eyes to rest.

[/bt_accordion_items][/bt_accordion][bt_accordion][bt_accordion_items headline=”Is conjunctivitis (Apollo) contagious?”]

Yes, conjunctivitis is very contagious. To help prevent spreading conjunctivitis, avoid touching your eyes with your hands, wash your hands frequently, do not share towels, and avoid work, school or day care activities for a least five days or as long as discharge is present.

[/bt_accordion_items][/bt_accordion][bt_accordion][bt_accordion_items headline=”Are sunglasses good for my eyes?”]

Wearing UV protective lenses can be beneficial in protecting your eyes from cataract formation. Surprisingly, clear UV coated lenses may offer more protection than darker lenses because they allow the eyes to be exposed to more light causing the pupil to constrict more, which ultimately prevents more light from getting to the eye.

[/bt_accordion_items][/bt_accordion][bt_accordion][bt_accordion_items headline=”What are the warning signs that a child might need glasses?”]

Common signs that a child has a vision problem that requires corrective eyewear include:

  • Consistently sitting too close to the TV or holding a book too close;
  • Using a finger to follow along while reading;
  • Squinting;
  • Tilting the head to see better;
  • Frequent eye rubbing;
  • Sensitivity to light;
  • Excessive tearing;
  • Closing one eye to read, watch TV or see better;
  • Avoiding activities that require near vision, such as reading or homework, or distant vision, such as participating in sports or other recreational activities;
  • Complaining of headaches or tired eyes;
  • Receiving lower grades than usual

[/bt_accordion_items][/bt_accordion][bt_header superheadline=”” headline=”DENTAL” headline_size=”medium” dash=”no” dash_style=”btNormalDash” subheadline=”” el_class=”” el_style=””][/bt_header][bt_accordion][bt_accordion_items headline=”Does a rinse or mouthwash help?”]

Mouthwashes for cavity protection, sensitivity, and fresh breath may help when you use them with regular brushing and flossing but not instead of daily cleanings. Your dentist can recommend the best type for you.

Some people need twice-daily rinses for gum health or alcohol-free washes for dry mouth . Kids under 6 shouldn’t use mouth wash to avoid the risk of swallowing it.

[/bt_accordion_items][/bt_accordion][bt_accordion][bt_accordion_items headline=”What are early signs of dental trouble?”]

Visit a dentist if you have any of these issues or see your child having trouble chewing or complaining of soreness:

  • Mouth Sores
  • Jaw pain
  • Redness
  • Swollen face or gums
  • Tooth sensitivity
  • Broken teeth
  • Dry mouth
  • Bleeding gum
  • Bad breath or a bad taste in your mouth

Getting checked out right away prevents more serious problems and infections.

[/bt_accordion_items][/bt_accordion][bt_accordion][bt_accordion_items headline=”Why do I need dental exams?”]

Regular exams help spot trouble early to prevent bigger and more costly treatments later. A dental hygienist will start by cleaning build up from your teeth. Then the dentist will probe spots on the surfaces and near the gumline with special tools. If it’s been a while between appointments, you may have some sore and sensitive areas.

You should get an exam every 6 months, or more often if your dentist recommends it. Find one who makes you feel at ease and lets you know what to expect. Often the dread of seeing the dentist turns to big relief when the visit is over and you have a care plan set u

[/bt_accordion_items][/bt_accordion][bt_accordion][bt_accordion_items headline=”How do fillings work?”]

Cavities break through the surface enamel of teeth, and they’ll probably get bigger unless you close them off with fillings. Your dentist will numb your mouth before drilling around the cavity to prep it. A combination of strong materials or a white mix called a composite goes into the cavity soft and then hardens as it dries. You may feel pain or pressure when getting the numbing shot and during the drilling. Once set, fillings can last a long time but need replacing if they break or wear down.

[/bt_accordion_items][bt_accordion_items headline=”Are sweets bad for my teeth?”]

Yes, sweets and foods with acid, like candy and carbonated drinks, could stick to teeth and lead to cavities.

[/bt_accordion_items][bt_accordion_items headline=”How safe are dental x-rays?”]

Dental x-rays are very safe. Radiation is measured in millirems and one dental x-ray has only 0.5 millirems.

[/bt_accordion_items][bt_accordion_items headline=”What is a cavity?”]

A cavity is simply a small hole in the tooth that develops as a result of tooth decay. In other words, decay eats away at the tooth and results in a void space that disrupts the structure of the tooth. It’s important to get cavities repaired because they will continue to grow larger with time.

[/bt_accordion_items][bt_accordion_items headline=”What is the best way to whiten my teeth?”]

The fastest and most effective way to whiten teeth is typically an in-office professional whitening procedure. However, you may not require this type of procedure.  We recommend that you speak with your dentist or dental hygienist about what type of teeth whitening they would recommend.  

[/bt_accordion_items][bt_accordion_items headline=”What causes bad breadth?”]

Some reasons for bad breath may be:

  • Poor dental hygiene;
  • Eating certain foods, such as garlic or onions;
  • Smoking;
  • Chewing tobacco;
  • Diseases, such as cancer or diabetes;
  • Dry mouth (often called morning breath);

You can help reduce the incidence of bad breath by brushing and flossing each day to remove plaque. By avoiding certain foods, you can also eliminate a lot of bad breath problems. If a bad breath problem persists, then let us know and we will perform further diagnostic reviews with a view to recommending a treatment.

[/bt_accordion_items][/bt_accordion][bt_header superheadline=”” headline=”ENT” headline_size=”medium” dash=”no” dash_style=”btNormalDash” subheadline=”” el_class=”” el_style=””][/bt_header][bt_accordion][bt_accordion_items headline=” What does an Otolaryngologist (ENT doctor) do?”]

EARS
Otolaryngologists are trained in both the medical and surgical treatment of hearing, ear infections, balance disorders, ear noise (tinnitus), nerve pain, and facial and cranial nerve disorders. They also manage disorders of the outer and inner ear.

NOSE
Care of the nasal cavity and sinuses is one of the primary skills of otolaryngologists. Management of the nasal area includes allergies and sense of smell. Breathing through and the appearance of the nose are also part of otolaryngologists’ expertise.

THROAT
Communicating (speech and singing) and eating a meal all involve this vital area. Also specific to otolaryngologists is expertise in managing diseases of the larynx (voice box) and the upper aero-digestive tract or esophagus, including voice and swallowing disorders.

HEAD AND NECK
This center of the body includes the important nerves that control sight, smell, hearing and the face. In the head and neck area, otolaryngologists are trained to treat infectious diseases, both benign and malignant (cancerous) tumors, facial trauma and deformities of the face.

[/bt_accordion_items][/bt_accordion][/bt_column][bt_column width=”1/4″ align=”left” vertical_align=”inherit” border=”no_border” cell_padding=”default” animation=”animate animate-fadein” text_indent=”btTextIndent” highlight=”btHighlight” background_color=”” transparent=”” inner_background_color=”” background_image=”” el_class=”” el_style=””][bt_image image=”510″ caption_text=”” size=”” shape=”square” url=”” el_class=”” el_style=””][/bt_image][bt_hr top_spaced=”not-spaced” bottom_spaced=”bottomSmallSpaced” transparent_border=”noBorder” el_class=”” el_style=””][/bt_hr][bt_header superheadline=”More information” headline=”DOWNLOAD” headline_size=”medium” dash=”no” subheadline=”” el_class=”” el_style=””][/bt_header][bt_hr top_spaced=”not-spaced” bottom_spaced=”bottomSmallSpaced” transparent_border=”noBorder” el_class=”” el_style=””][/bt_hr][bt_button text=”STAFF PROFILE” icon=”no_icon” url=”” target=”no_target” style=”Outline” icon_position=”Right” color=”Normal” size=”Small” width=”Full” el_class=”” el_style=””][/bt_button][bt_button text=”BOOK A VISIT” icon=”” url=”/appointments/” target=”_self” style=”Filled” icon_position=”Right” color=”Normal” size=”Small” width=”Full” el_class=”” el_style=””][/bt_button][bt_hr top_spaced=”not-spaced” bottom_spaced=”bottomSmallSpaced” transparent_border=”noBorder” el_class=”” el_style=””][/bt_hr][/bt_column][/bt_row][/bt_section]

FAQ